Privacy Policy

Welcome to Dark IPTV. Your personal data security and privacy rights are our top priority. Should you have any inquiries or worries regarding our privacy practices or policies, feel free to contact us via WhatsApp.

1. Data We Collect

We obtain personal details that you deliberately submit when signing up for our IPTV service, requesting information about our products, or contacting our team.

The following personal data is gathered by us:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

This is how we use the information we collect or receive:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The legal bases for processing your information are as follows:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We maintain your personal information solely for the period required to achieve the purposes described herein, unless laws (including tax, accounting, or other legal mandates) necessitate longer preservation.

5. Cookies & Tracking Technologies

Information may be accessed or stored using cookies and analogous tracking methods. These are chiefly functional cookies vital for the website and client zone to work properly. We abstain from using invasive promotional tracking cookies.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform services for us or on our behalf may receive your data if they need it to carry out their responsibilities. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational security measures to safeguard the security of any personal information we handle. However, keep in mind that the internet itself cannot be guaranteed to be 100% secure.

8. Your Data Protection Rights

Based on your location, you might have the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To take advantage of these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed for users aged 18 and above. We make no deliberate effort to gather personal data from minors under 18 years old.

10. Contact Us

If you need clarification or wish to comment on this policy, feel free to contact us via WhatsApp.